FAQ

Ordering

How long does it take to process my order?

We will process your order within 24 hours, so we recommend you to place your order at least 1 day before the expected delivery date.

What payment methods do we accept?

We accept direct bank transfers and Paypal. If you do not have a Paypal account, you can check out with your credit/debit card.

Delivery

Where and when do you deliver to? How much do you charge for delivery?

We offer free delivery. You will have to opt for 1 out of 3 time ranges (9-11am, 1-3pm, 5-8pm) when you place your order.

Do you deliver on the same day I placed my order?

Unfortunately, no. We suggest placing your order at least 1 day before the expected delivery date as we need time to process your order.

For special circumstances (such as urgent same-day delivery or specific-time delivery), do contact us at +65 87482076. If it is really urgent, we will try to accommodate your needs and provide same-day delivery for that specific order. Do note that there will be an additional charge of $20 for these special circumstances.